000			03992nam a22005415i 4500
001			978-1-4020-4258-4
003			DE-He213
005			20251006084507.0
007			cr nn 008mamaa
008			100301s2006 ne | s |||| 0|eng d
020			_a9781402042584
020			_a99781402042584
024	7		_a10.1007/1-4020-4258-2 _2doi
082	0	4	_a004 _223
100	1		_aClarke, Karen. _eeditor.
245	1	0	_aTrust in Technology: A Socio-Technical Perspective _h[electronic resource] / _cedited by Karen Clarke, Gillian Hardstone, Mark Rouncefield, Ian Sommerville.
264		1	_aDordrecht : _bSpringer Netherlands, _c2006.
300			_aXXV, 221 p. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
490	1		_aComputer Supported Cooperative Work, _x1431-1496 ; _v36
505	0		_aTrust and Organisational Work -- When a Bed is not a Bed: Calculation and Calculability in Complex Organisational Settings -- Enterprise Modeling based on Responsibility -- Standardization, Trust and Dependability -- 'Its About Time': Temporal Features of Dependability -- Explicating Failure -- Patterns for Dependable Design -- Dependability and Trust in Organisational and Domestic Computer Systems -- Understanding and Supporting Dependability as Ordinary Action -- The DIRC Project as the Context of this Book.
520			_aThis book encapsulates some work done in the DIRC project concerned with trust and responsibility in socio-technical systems. It brings together a range of disciplinary approaches - computer science, sociology and software engineering - to produce a socio-technical systems perspective on the issues surrounding trust in technology in complex settings. Computer systems can only bring about their purported benefits if functionality, users and usability are central to their design and deployment. Thus, technology can only be trusted in situ and in everyday use if these issues have been brought to bear on the process of technology design, implementation and use. The studies detailed in this book analyse the ways in which trust in technology is achieved and/or worked around in everyday situations in a range of settings - including hospitals, a steelworks, a public enquiry, the financial services sector and air traffic control. Whilst many of the authors here may already be known for their ethnographic work, this book moves on from accounts of 'field studies' to show how the DIRC project has utilised the data from these studies in an interdisciplinary fashion, involving computer scientists, software engineers and psychologists, as well as sociologists. Chapters draw on the empirical studies but are organised around analytical themes related to trust which are at the heart of the authors' socio-technical approach which shows the nuanced ways in which technology is used, ignored, refined and so on in everyday settings.
650		0	_aCOMPUTER SCIENCE.
650		0	_aOPERATING SYSTEMS (COMPUTERS).
650		0	_aINFORMATION SYSTEMS.
650		0	_aSOCIAL SCIENCES.
650	1	4	_aCOMPUTER SCIENCE.
650	2	4	_aCOMPUTER SCIENCE, GENERAL.
650	2	4	_aCOMPUTERS AND SOCIETY.
650	2	4	_aMANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS.
650	2	4	_aSOCIAL SCIENCES, GENERAL.
650	2	4	_aPERFORMANCE AND RELIABILITY.
650	2	4	_aUSER INTERFACES AND HUMAN COMPUTER INTERACTION.
700	1		_aHardstone, Gillian. _eeditor.
700	1		_aRouncefield, Mark. _eeditor.
700	1		_aSommerville, Ian. _eeditor.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9781402042577
830		0	_aComputer Supported Cooperative Work, _x1431-1496 ; _v36
856	4	0	_uhttp://dx.doi.org/10.1007/1-4020-4258-2 _zVer el texto completo en las instalaciones del CICY
912			_aZDB-2-SCS
942			_2ddc _cER
999			_c60796 _d60796